This Privacy Policy explains how pillthegap (we, us, our platform) collects, uses, and protects personal information when you use our GPhC exam preparation platform. By accessing or using the platform, you acknowledge and accept the practices described in this policy.

Types of Data We Collect

Account Details: When you register for an account, we collect your email address to identify you and enable secure access. We use passwordless authentication via magic links and do not store passwords.

Learning and Usage Data: We record how you interact with our calculations, law, and ethics content, including responses submitted, scores achieved, progress across sessions, and assessment outcomes. This information supports personalised feedback and learning analytics.

Payment Information: Subscription payments are processed by Stripe. We do not store complete card details or sensitive payment credentials on our own systems.

Technical Information: We may collect limited technical data such as IP address, browser type, and operating system to help maintain security, diagnose issues, and improve platform performance.

Why We Collect Your Data and How We Use It

Information collected by pillthegap is used to operate, maintain, and enhance our GPhC exam preparation services, including delivering learning content, generating explanations, and tracking progress.

Your activity and performance data allow us to highlight areas for further revision and enable features such as mistake review, topic insights, and progress summaries.

We may contact you via email for essential service-related communications, including account updates, subscription changes, or important platform notices. You can control optional communications at any time.

Aggregated and anonymised data may be analysed and used for promotion purposes to improve the quality of our question bank, platform design, and learning tools.

Service Providers and Data Sharing

Supabase: We rely on Supabase to provide authentication and database infrastructure. Your account information is securely stored and managed within their systems.

Stripe: Stripe handles all subscription payments. Any payment data they process is governed by Stripe’s own privacy practices.

We may disclose information where required to comply with legal obligations or lawful requests from public authorities.

Third-Party Links

Our platform may include links to external websites or services. These are operated independently from pillthegap, and we are not responsible for their privacy practices. We recommend reviewing their policies before engaging with them.

Security Measures

pillthegap applies appropriate technical and organisational safeguards to protect personal information from unauthorised access, misuse, or loss. However, we cannot guarantee the security of any account information. Unauthorised access or use, software failure, and other factors, may compromise the security of user information at any time.

Retaining your information

Personal information is retained only for as long as necessary to support the purposes described in this policy. You may request account deletion, although certain information may need to be retained to meet legal or operational requirements.

Age Requirements

Our platform is intended for pharmacy students, trainee pharmacists, and healthcare professionals preparing for the GPhC registration assessment. Users must be aged 16 or over. We do not knowingly collect data from individuals under 16, and any such data will be removed if identified.

Changes to the Privacy Policy

We may revise this Privacy Policy from time to time. Updates will be published on our website or communicated to you by email and will apply from the date they are made available.

Your rights

You may access, amend, or request deletion of your personal information at any time through your account or by contacting us at hello@pillthegap.com. You may also opt out of non-essential communications using the links provided in our emails.

Contact Us

If you have any questions about this Privacy Policy or how pillthegap handles personal information, please contact us at hello@pillthegap.com.

pillthegap uses cookies to ensure the platform functions correctly and to support your study experience. The following explains how cookies are used.

Necessary Cookies

Essential cookies enable core platform features such as secure login, session management, and saved preferences. These cookies are required for normal operation and cannot be disabled.

We do not use cookies to collect unnecessary personal data or for advertising purposes. If you have questions about cookies or data use, please contact us.